DigiSafe

Terms of Use

The terms for using DigiSafe

The ground rules for your account and your vault, written to be read. The most important part: keep your password and PIN safe, because nobody can recover them for you.

Last updated

On this page
  1. Agreeing to these terms
  2. What DigiSafe is
  3. DigiSafe is not a government service
  4. Your account
  5. Keeping your password and PIN safe
  6. Your documents stay yours
  7. Emergency card
  8. Nominee access
  9. Decoy PIN
  10. Acceptable use
  11. Referral points
  12. A free service, provided as is
  13. Changes and availability
  14. Ending your account
  15. Limits on our liability
  16. Changes to these terms
  17. Governing law
  18. Contact us

Agreeing to these terms

These Terms of Use are an agreement between you and Kavion Solutions (“we”, “us”), which makes and runs DigiSafe. By creating an account or using DigiSafe, you agree to these Terms and to our Privacy Policy.

You must be 18 or older to use DigiSafe. If you don’t agree to these Terms, please don’t use it.

What DigiSafe is

DigiSafe is a free app for keeping your own copies of important documents, such as identity cards, certificates and bills. Documents are encrypted on your device before they are stored, and synced to your other devices.

  • DigiSafe is independent. It is not a government service and is not connected to any government body.
  • A copy stored in DigiSafe is not an official or verified document. Offices may still ask for the original.
  • Document checklists and numbers read from your documents are there to help, but they can be incomplete or wrong. Check anything important before you rely on it.

DigiSafe is not a government service

DigiSafe is a private, personal app made by Kavion Solutions. It is a place to keep your own copies of your own papers, locked so that only you can open them.

  • It is not a government wallet or a government service, and it is not affiliated with, endorsed by or connected to DigiLocker, UIDAI, the Income Tax Department or any other government body.
  • Copies you keep here are for your convenience. They are not official, verified or certified documents, and they are not a substitute for your originals or for digital documents issued by the government (for example through DigiLocker).
  • Whether an office, bank or other organisation accepts a copy is up to them. Carry the original, or the official digital version, when it is asked for.

Aadhaar

  • Store only your own Aadhaar, or one you have clear permission to keep (for example, a family member who asked you to).
  • Where you can, keep a masked Aadhaar, which shows only the last four digits. It is accepted for most purposes and is safer if a copy ever leaves your hands. DigiSafe can make a masked copy for you on your device.
  • We never ask for your Aadhaar number, and we do not check, verify or authenticate Aadhaar numbers with UIDAI or anyone else. Any number read from a picture is read on your own device and stays encrypted.
  • Don't use DigiSafe to collect or store other people's Aadhaar details, for example as a business.

Your account

  • Give your real name and an email address that you can open.
  • An account is for one person. Don’t share it or sign in as someone else.
  • You are responsible for what happens in your account, so tell us if you think someone else has got into it.

Keeping your password and PIN safe

Your password and PIN are the keys to your vault. We never see them and can’t reset them for you in a way that opens your documents.

  • Choose a strong password you don’t use anywhere else, and keep it private.
  • If you forget your PIN, you can set a new one with your password.
  • Keep your devices protected with a screen lock, and lock the vault when you’re done.

Lost both? Your documents are gone.

If you forget both your password and your PIN, nobody can open your documents again, including us. This is what keeps them private. Keep the originals of important documents somewhere safe too.

Your documents stay yours

Everything you add to DigiSafe belongs to you. We don’t claim any rights over it. You only give us permission to store, copy and transfer the encrypted versions as needed to run the service for you, for example to sync your devices or deliver a share link you create.

You must have the right to store what you add. When you share a document by link or in a family folder, you decide who gets it. Once someone has opened or downloaded it, we can’t take it back from them.

Emergency card

If you turn on the emergency card, anyone who scans its QR code or has its link can read what you put on it, without signing in. That is what it is for. You choose every field, and you can change the link or turn the card off at any time.

  • Only add information you are comfortable sharing with a stranger in an emergency.
  • The card is information you provide. It is not a medical record, and we don't check it. Keep it up to date.
  • DigiSafe is not a medical or emergency service, and we can't promise that anyone will scan the card or act on it.

Nominee access

You can choose one nominee to receive copies of the documents you pick if you stop opening DigiSafe for the period you choose and don't respond to our reminders. You can change or remove your nominee, or stop an access request, at any time while you still have access to your account.

  • Nominee access is a convenience feature. It is not a will, a legal nomination or any other instrument of succession, and it doesn't give your nominee any legal rights over your property, accounts or documents.
  • Release happens automatically by the rules you set. We rely on reminders by notification and email reaching you, and can't promise it happens (or doesn't) at an exact time, or that a message reaches you.
  • You are responsible for choosing someone you trust and for checking their security code. Once access is released, your nominee can view and download the copies, and we can't take back what they have already downloaded.
  • Your nominee needs a DigiSafe account and can only see the documents you chose, never the rest of your vault.

Decoy PIN

A decoy PIN opens a separate, empty vault on the device where you set it up. It works only on that device, and nothing about it is sent to us. It can't protect you from someone who also has your account password or can unlock your phone with your fingerprint or face, and anything you add to the decoy vault stays only on that device.

Acceptable use

When you use DigiSafe, please don’t:

  • break the law, or store or share anything illegal;
  • create, store or share forged or altered documents to deceive anyone;
  • store or share other people’s documents without their permission;
  • try to get into accounts, data or systems that aren’t yours, or test for weaknesses without our written permission;
  • overload, disrupt or scrape the service, or use bots or scripts to create accounts or send requests;
  • copy, resell or pass off DigiSafe as your own service;
  • use share links or family folders to harass or harm anyone.

Referral points

When a friend joins with your invite link and starts using DigiSafe, you both get points. They can be used on DigiSafe plans if and when paid plans launch.

  • Points have no cash value. They can’t be exchanged for money, transferred to another account, or sold.
  • Points expire 18 months after you earn them, if not used.
  • Each email address can earn a referral reward once, even if its account is deleted and made again.
  • We may remove points, or stop rewarding an account, if they were gained through fake accounts, your own extra accounts or other abuse.
  • We may change or end the points rules. If we do, we will give notice in the app first.

A free service, provided as is

DigiSafe is free. We work hard to keep it secure and reliable, but we provide it “as is” and “as available”, without promises that it will always work, be error-free, or suit a particular purpose, to the extent the law allows.

DigiSafe is not a guarantee that a document will be kept forever. Keep the originals of important documents, and download a copy of your data from Account from time to time.

Changes and availability

We may change, add or remove features, and the service may sometimes be unavailable, for example for maintenance. If we decide to close DigiSafe, we will give reasonable notice where we can, so you have time to download your data.

Ending your account

You can stop using DigiSafe and delete your account at any time in Account. Deleting it removes your data as described in our Privacy Policy.

We may suspend or close an account that breaks these Terms or the law, or to protect other people or the service. Where it is safe and lawful, we will tell you first and give you a chance to download your data.

Limits on our liability

To the extent the law allows:

  • we are not liable for indirect or consequential losses, such as lost opportunities or data, or for losses caused by a forgotten password and PIN, a device you lost or left unlocked, or links you shared;
  • our total liability to you for any claim about DigiSafe is limited to one thousand Indian rupees (INR 1,000).

Nothing in these Terms limits liability that can’t be limited by law, or takes away rights you have as a consumer where you live.

Changes to these terms

We may update these Terms. When we do, we change the date at the top, and for changes you need to agree to, the app asks you to accept the new version before you carry on. If you don’t agree, you can download your data and delete your account.

Governing law

These Terms are governed by the laws of India, and the courts of India have jurisdiction over disputes about them. If you live in another country, you keep any protections its consumer laws give you that can’t be changed by agreement.

Contact us

DigiSafe is run by Kavion Solutions. For questions about these Terms, email kavionsolutions13@gmail.com.